
Notes

Concepts
Accountability Adapability agile business Client Success Communication Continuous Improvement creative cross-selling CSM data Data-Driven design digital-marketing Education Empathy Empowerment Engagement Flexibility Goals Growth internal teams marketing metrics optimize organization prioritize Problem-Solving productivity project management Relationships Results sales social-media Soft-Skills Strategy Success tasks Trust upselling

CX Management
My professional journey in experience management has been marked by continuous learning and growth. Fueled by a passion for the field’s creative and innovative possibilities, I am driven by the ability to achieve measurable results and make a tangible impact on a global scale. From bootstrapped start-ups to Fortune 100 companies, my dedicated involvement has equipped me with the skills and resilience to navigate the challenges and celebrate the successes inherent to this dynamic industry.

Projects
The professional and personal growth I have achieved has been significantly shaped by the diverse experiences encountered in all digital marketing projects. The combination of creative expression, innovative strategies, measurable outcomes and the potential for global impact has fostered a deep passion for client and customer success. I am driven by the opportunity to make a tangible difference in the digital landscape and contribute to the success of B2B and B2C organizations worldwide.

Experience
My track record of success in dynamic startup environments have consistently demonstrated a commitment to continuous learning and professional growth. With nearly two decades of experience in digital marketing and CX management success, I showcase a long-standing passion for these fields. I am enthusiastic and driven to achieve both personal and organizational goals, contributing to the overall success of my team, my organization and my clients.



